Contact us

You’ll need a U.S. company with a federal EIN, your company’s official formation documents, and a picture of your government ID (e.g., a passport or US driver’s license).We also allow startups, e-commerce and venture capital firms from the Caymans, British Virgin Islands, and UAE with up to date formation documents.

Yes, we’re proud to support U.S. companies founded by people across the globe as well as founders and venture capital firms with an entity based in the Cayman Islands, British Virgin Islands, or United Arab EmiratesThere are a few exceptions. We can’t currently open accounts for founders living in the following countries: Belarus, Burundi, Central African Republic, Congo, Democratic Republic of the Congo, Cuba, Iran, Iraq, North Korea, Lebanon, Liberia, Libya, Nicaragua, Pakistan, Russia, Somalia, South Sudan, Sudan, Syria, Venezuela, Yemen, Zimbabwe. We’d love to support residents of more countries over time, so let us know at info@swidpay.com if you live in one of the above countries and we’ll let you know if anything changes.

We can accept most U.S. companies that aren’t money services businesses or involved with adult entertainment, marijuana or internet gambling. Our product is geared towards tech companies, so it might not be the best fit for some other businesses, especially ones that frequently deal with physical cash. We cannot open accounts for trusts.

Checking and savings deposits are FDIC-insured up to $5M through our partner banks and use of sweep networks. As a broader effort, we are working on expanding all coverage even further.

Rocky is free to use, however, certain advanced features may incur fees. These include: making mass payments on our API, accessing Treasury account management, exchanging money in non-USD currencies, and sending USD internationally with optional premium processing. There are no account minimums, overdraft fees, monthly fees, or account opening fees. 

Swid makes security a top priority. Here are some measures we take to ensure your security:

• Require HTTPS on all pages, and use HSTS to ensure browsers only ever connect to us over a secure connection.
• Employ a third party to perform penetration testing each year to check for vulnerabilities.
• Hash and store all passwords with the bcrypt algorithm — never as plaintext.
• Use time-based one-time passwords for two-factor authentication. We never send authentication codes via insecure channels like SMS.
• Encrypt our database and all uploaded images, with additional encryption for sensitive data like social security numbers.
• Never store your debit or credit card numbers.

Our two main revenue streams come from Rocky Treasury and Rocky Venture Debt. Additionally, when you use your debit card or IO credit card, Visa and Mastercard charge a fee to the merchant. Rocky receives a percentage of this fee, known as interchange. Our partner bank also earns a small amount of interest on deposits, and Rocky receives a percentage of this amount.